Privacy Policy

Prime Build Works Limited is a construction and renovation business based at 46 Rudloe Road, London, SW12 0DS. For the purposes of UK data protection law, we are the controller of personal information collected through this website.

You can contact us at info@primebuildworkslimited.co.uk or on 07472 137237.

We may collect information that you provide to us, including:

• Your name, email address and telephone number.
• Details about your property, project and requested services.
• Messages, quote requests and other correspondence.

Our website may also receive basic technical information such as your IP address, browser type, device information and pages visited where this is supplied by our hosting or security providers.

• To respond to enquiries and prepare requested quotations.
• To discuss, plan and deliver our construction services.
• To manage our relationship with customers and suppliers.
• To operate, secure and improve our website.
• To comply with legal, tax and regulatory obligations.

We process information where it is necessary to take steps at your request before entering a contract, to perform a contract, to meet a legal obligation, or for our legitimate interests in responding to enquiries and running and protecting our business. Where consent is required, you may withdraw it at any time.

We only share personal information where reasonably necessary, including with trusted website hosting, communications and email-form service providers, professional advisers, subcontractors involved in your project, or public authorities where the law requires it. We do not sell your personal information.

Some service providers may process information outside the UK. Where this happens, we rely on appropriate safeguards required by UK data protection law.

We keep personal information only for as long as needed for the purpose for which it was collected, including any legal, accounting or reporting requirements. We use reasonable organisational and technical measures designed to protect it, although no online transmission can be guaranteed completely secure.

Depending on the circumstances, you may have rights to access, correct, erase or restrict your information, object to certain processing, or request transfer of your information. You may also withdraw consent where processing relies on it.

To exercise a right, email info@primebuildworkslimited.co.uk. You also have the right to complain to the UK Information Commissioner's Office at ico.org.uk.

Our website may use essential storage or similar technology needed for its operation and security. Third-party services you choose to open, such as social media or WhatsApp, operate under their own privacy policies. We may update this policy when our website, services or legal obligations change. The latest version will always appear on this page.